Quick Start

Dashboard

Overview

Discover how to explore the various sections and functionalities of the Novel dashboard.

Library

The library in Novel is a central hub where you can manage all your video content. It includes both shoppable videos and videos that you've uploaded but have not yet made shoppable.

The library screen is presented in a grid layout, showing video thumbnails with a total count of your videos.

Each thumbnail displays the video duration and the upload method, such as 'Direct Upload'. To select videos to turn into a journey, you can click the checkboxes at the top left of each thumbnail.

To add new videos, use the Add Video button located at the top right corner of the screen.

Journeys

In Journeys, you'll see a list of journey cards under the Active tab. Each journey card contains essential details such as the title of the journey, a Data label, and a Start Building button.

The purpose of these journey cards is to give you an overview of your active journeys and provide a quick way to manage and edit them. By clicking on the Start Building button, you choose a layout and then enter the Studio where you can customize the content and make the videos shoppable.

To learn how to embed a shoppable video Journey within your Shopify storefront's pages, view our create journey guide.

Data

The Performance Metrics screen in Novel provides detailed insights into your video's impact. The screen is divided into two main sections: Sales Summary and Engagement Summary.

The Sales Summary section includes metrics like Influenced Sales, Video Sales, and Average Order Value. These metrics help you understand how your video content is contributing to sales on your Shopify store. A line graph is also available to visualize sales trends over time.

The Engagement Summary section includes metrics such as Average Watch Time, % of Visitors Engaged, and Impressions.

To familiarize yourself with the data analytics available in Novel, view our data analytics guide.

Team

To manage your team settings in Novel, navigate to the Team Management section. Here, you can edit the team name, invite new members, and view a list of current team members along with their roles.

To invite new team members, use the unique signup link provided under the Invite Team section. Click the 'Copy' button to copy this link and share it with the individuals you wish to invite.

Settings

To configure pixel tracking for third-party tools in Novel, navigate to the Settings section. Here, you will find various fields to enter your pixel IDs for multiple tracking services.

  • Google Analytics (GA4) Pixel ID: Input your tracking ID for Google Analytics.

  • Google Tag Manager Pixel ID: Enter your ID for Google Tag Manager.

  • Twitter Pixel ID: Provide your Twitter tracking pixel ID.

  • Meta Pixel ID: Fill in the ID for Meta pixel tracking.

  • TikTok Pixel: Enter your TikTok pixel ID.

Once you have filled in the relevant fields with your pixel IDs, click the Save Changes button located at the top right of the screen to apply your settings.

Billing

Novel offers three pricing plans designed to suit different needs: Starter, Growth, and Scale.

  • Starter: This basic plan includes essential features that help you get started with integrating shoppable videos and user-generated content.

  • Growth: Designed for growing brands, this plan offers additional features and support to help manage and scale your video content.

  • Scale: The most comprehensive plan, providing advanced features and tools for larger brands looking to maximize their video content strategy. This plan is available at a discounted price.

If you need to change your current plan, return to the Billing section, choose the new plan you want to switch to, and click the Select Plan button again. This will update your account to the new plan.

To learn more about how pricing works on Novel, view our subscription guide.

Frequently Asked Questions

  • To add a video, go to the Library screen and click the green Add Video button at the top right. You can then choose the source from which you want to add the video, such as uploading a file or selecting from Instagram, TikTok, or Fera.

  • A journey in Novel is a curated sequence of videos that are embedded on your Shopify store. It allows you to organize and customize videos to enhance customer engagement.

  • To archive a journey, go to the Journeys section and select the journey you want to archive. Click on the three-dot menu on the journey card and choose the Archive option.

  • Metrics in Novel are performance indicators that help you gauge the effectiveness of your video content. These include metrics like Video Sales, Average Order Value, Average Watch Time, and Impressions.